Legal Information

Privacy Policy

Q: How can I request deletion of my data under ZORWILD's Privacy Policy?

To request deletion of your personal data, email tesla@tuozhenclothing.com with your full name and contact details. ZORWILD will process your request within 30 days, unless we are legally required to retain certain information for tax, customs, or contract records.

ZORWILD Clothing Co., Ltd., a professional apparel manufacturer with 27 years of experience in Humen, Dongguan, is committed to protecting the personal information of customers, partners, and website visitors. Effective [TO BE FILLED].

Get a Quote→

Privacy Policy

Introduction

Dongguan ZORWILD Clothing Co., Ltd. (“ZORWILD,” “we,” “us,” or “our”) is a professional apparel manufacturer with over 27 years of manufacturing experience, committed to safeguarding the privacy and personal information of every visitor, customer, and business partner who interacts with our website, services, and manufacturing operations. This Privacy Policy explains how we collect, use, share, store, and protect your personal information in accordance with applicable data protection laws and regulations. We recognize that trust is fundamental to successful long-term partnerships, and we take our responsibility to protect your data seriously. By accessing our website or engaging our apparel manufacturing services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

Scope

This Privacy Policy applies to all personal information collected through the ZORWILD website at https://www.zorwild.com/, including all subpages and related domains, as well as information collected through email correspondence, telephone communications, WhatsApp messaging at +86 137 1325 2727, physical mail, trade show interactions, and any other means by which you communicate with ZORWILD regarding our OEM, ODM, private label, and low MOQ apparel manufacturing services starting from 50 pieces. This policy covers data collected from prospective clients, active customers, suppliers, business partners, website visitors, newsletter subscribers, and any other individuals who interact with our company. It does not apply to third-party websites linked from our site, which are governed by their own privacy policies.

Definitions

For clarity, the following terms are defined as used throughout this Privacy Policy: “Personal Information” means any information relating to an identified or identifiable natural person. “Processing” means any operation performed on personal data, including collection, storage, use, disclosure, or deletion. “Controller” means the entity that determines the purposes and means of processing personal data; ZORWILD acts as Controller for data collected through our services. “Processor” means an entity that processes personal data on behalf of the Controller. “User” or “you” refers to any individual whose personal information we process. “Cookies” are small text files placed on your device to collect standard internet log information and visitor behavior patterns.

Information We Collect

We collect personal information through multiple channels to provide and improve our apparel manufacturing services. Information you voluntarily provide includes name, company name, email address, phone number, shipping and billing addresses, product specifications, design files, tech packs, payment information, and any details shared in inquiries or orders. We automatically collect technical information including IP address, browser type and version, device identifiers, operating system, referring URLs, pages viewed, time spent on pages, and clickstream data. Cookies and similar tracking technologies collect usage patterns and preferences. We may receive information from third-party sources including fabric suppliers, logistics partners, trade directories, and publicly available business databases to facilitate order fulfillment and business operations.

Contact and company information from inquiry forms and email correspondence
Order specifications including product details, quantities, customization requirements, and shipping preferences
Technical data automatically collected via server logs, cookies, and analytics tools
Business information from third-party suppliers and logistics partners involved in your order

Purposes & Legal Bases

We process your personal information based on the following lawful grounds under applicable data protection regulations: Contract Performance—to fulfill manufacturing orders, provide quotations, arrange shipping, and deliver the apparel production services you request. Legitimate Interest—to improve our website, analyze business trends, prevent fraud, maintain security, communicate about our services, and operate our business efficiently. Consent—where you have explicitly agreed to receive marketing communications, newsletters, or other non-essential communications. Legal Obligation—to comply with applicable laws, regulations, tax requirements, customs documentation, export controls, and respond to lawful requests from government authorities. We process only the minimum personal information necessary to achieve each stated purpose.

How We Use Your Information

ZORWILD uses your personal information to deliver professional apparel manufacturing services and maintain strong customer relationships. We process inquiries and provide detailed quotations based on your product specifications and production requirements. We fulfill manufacturing orders including fabric sourcing, sampling, bulk production with capacity exceeding 100,000 units monthly, quality control through our 6-stage inspection system, and global logistics coordination. We provide customer support and respond to questions about production timelines, technical specifications, shipping status, and order modifications. We send service-related communications regarding order confirmations, production updates, shipping notifications, and payment receipts. With your consent, we send marketing communications about new capabilities, product categories, industry insights, and company updates. We analyze website usage to improve user experience and optimize our online presence. We maintain security, prevent fraud, and ensure compliance with legal and regulatory obligations.

Sharing & Disclosure

We share personal information only when necessary to deliver our services or comply with legal obligations. Service providers and processors including fabric suppliers, printing and embroidery contractors (we support 95%+ of modern decoration techniques in-house), washing facilities, quality inspection agencies, packaging suppliers, and IT service providers receive information necessary to support your order fulfillment. Logistics and shipping partners including freight forwarders, customs brokers, and delivery companies receive shipping information to transport finished goods to your specified destination. Affiliated companies within our corporate structure may access information for internal administrative purposes. Legal and regulatory authorities receive information when required by law, court order, subpoena, or government investigation, or to protect our rights, property, safety, or that of our customers and the public. We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

Cross-Border Data Transfer

ZORWILD operates from our factory in Humen, Dongguan, China—one of the world’s most influential garment manufacturing hubs—and serves customers across the United States, Canada, the United Kingdom, Germany, Australia, Saudi Arabia, the UAE, Indonesia, Thailand, Vietnam, and many other countries. Your personal information may be transferred to, stored, and processed in jurisdictions that may have different data protection laws than your country of residence. Primary data processing occurs in China. When we transfer personal information internationally, we implement appropriate safeguards including Standard Contractual Clauses approved by relevant data protection authorities, adequacy decisions where applicable, and contractual obligations with service providers to ensure your information receives an adequate level of protection regardless of where it is processed.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal, accounting, and regulatory requirements. Inquiry and quotation records are retained for [TO BE FILLED] days from last contact unless converted to active orders. Order records including production specifications, quality control documentation, shipping records, and payment information are retained for [TO BE FILLED] days following order completion to support warranty claims, reorders, and legal compliance. Marketing communication records are retained until you withdraw consent or unsubscribe. When retention periods expire, we securely delete or anonymize personal information in accordance with our data disposal procedures. Certain information may be retained longer where required by applicable law or legitimate legal defense needs.

Security

ZORWILD implements administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, and destruction. Administrative measures include employee training, access controls based on job function, confidentiality agreements, and regular security policy reviews. Technical safeguards include secure servers, encryption of sensitive data in transit and at rest, firewalls, intrusion detection systems, and regular security assessments. Physical security measures protect our facilities and paper records. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information using industry-standard practices, we cannot guarantee absolute security and encourage you to take precautions when sharing sensitive information online.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information: Access—request confirmation of whether we process your data and obtain a copy of your personal information. Correction—request correction of inaccurate or incomplete personal information. Deletion—request deletion of your personal information subject to legal retention obligations. Restriction—request limitation of processing under certain circumstances. Portability—receive your personal information in a structured, commonly used, machine-readable format and transmit it to another controller. Objection—object to processing based on legitimate interests or for direct marketing purposes. Withdraw Consent—withdraw previously given consent at any time without affecting the lawfulness of processing before withdrawal. Lodge Complaint—file a complaint with your local data protection authority if you believe your rights have been violated.

Right to access and obtain copies of your personal information
Right to correct inaccurate or incomplete data
Right to request deletion subject to legal obligations
Right to restrict or object to certain processing activities
Right to data portability in machine-readable format
Right to withdraw consent for marketing communications
Right to lodge complaints with data protection authorities

Cookies & Analytics

ZORWILD uses cookies and similar tracking technologies to enhance website functionality, analyze usage patterns, and improve user experience. Strictly Necessary Cookies enable core website functions including security, network management, and accessibility; these cannot be disabled. Performance and Analytics Cookies collect aggregated information about how visitors use our site, including pages visited, time spent, and navigation patterns, helping us optimize content and functionality. Functional Cookies remember your preferences and choices to provide enhanced, personalized features. Marketing Cookies may track your browsing activity to deliver relevant advertising on third-party platforms. You can control cookie preferences through your browser settings; however, disabling certain cookies may limit website functionality. We currently [TO BE FILLED] respond to Do Not Track signals.

Children’s Privacy

The ZORWILD website and apparel manufacturing services are directed exclusively to businesses, professional buyers, fashion brands, wholesalers, retailers, and adult consumers. Our services are not intended for, marketed to, or designed to attract children under the age of 13 (or 16 in certain jurisdictions including the European Economic Area). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without proper parental consent, we will take immediate steps to delete such information from our systems. If you believe we have collected information from a child, please contact us immediately at [email protected] so we can take appropriate corrective action.

Automated Decision-Making

ZORWILD does not engage in fully automated decision-making or profiling that produces legal effects or similarly significantly affects individuals. All manufacturing quotations, order approvals, credit decisions, and business relationship determinations involve human review and judgment by our professional team. We may use automated tools to assist with initial inquiry routing, website personalization, fraud detection, and business analytics; however, these tools support rather than replace human decision-making. No decisions regarding order acceptance, pricing, production prioritization, or business terms are made solely through automated processing without meaningful human involvement. If our practices change, we will update this policy and provide appropriate notice and opt-out mechanisms where required by law.

Updates to This Policy

ZORWILD reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our practices, services, legal requirements, or operational needs. When we make material changes, we will update the “Last Updated” or “Effective Date” displayed at the top of this policy and provide prominent notice on our website homepage. For significant changes that materially affect your rights or how we process personal information, we may provide additional notice through email to registered customers or other direct communication methods. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after changes become effective constitutes acceptance of the updated policy.

Contact

If you have questions, concerns, or requests regarding this Privacy Policy or how ZORWILD processes your personal information, please contact us using the following methods: Email: [email protected]; Phone/WhatsApp: +86 137 1325 2727; Postal Address: [TO BE FILLED]. We are committed to addressing your privacy concerns promptly and transparently. We will acknowledge receipt of your inquiry and provide a substantive response within [TO BE FILLED] business days. For data subject rights requests including access, correction, deletion, or portability, we may require verification of your identity to protect against unauthorized disclosure. Please provide sufficient detail in your request to enable us to locate your information and respond appropriately.

Privacy Policy

Privacy Policy

Introduction

Scope

Definitions

Information We Collect

Purposes & Legal Bases

How We Use Your Information

Sharing & Disclosure

Cross-Border Data Transfer

Data Retention

Security

Your Rights

Cookies & Analytics

Children’s Privacy

Automated Decision-Making

Updates to This Policy

Contact

Privacy Policy FAQs

Explore ZORWILD’s Custom Apparel Manufacturing Categories

Questions About Your Privacy or Data Protection? Contact ZORWILD